Space Details:

Key	libloantech
Name	Library Loanable Technology (Media Commons)
Description	This wiki is designed to provide quick answers to questions raised at the Loanable Technology Desk at the Undergraduate Library.
Created by	a_jakramer (Mar 28, 2017)

Available Pages:

Library Loanable Technology (Scholarly/Media Commons) Home
- "Page not found" error message in LibCal
- Media Studio Information
- Basic Phone Call Script
- Bookmarks for Loanable Technology Desk
  - Import Bookmarks to Chrome
  - Import Bookmarks to Firefox
- Can a library user book more than one thing in a category?
- Canceling a Booking
- Changing Your Profile
- Checking Overdue Items (Equipment Booking Module)
- Checkout Procedures
  - 2-Hour Loanable Technology checkout
  - Checking out Loanable Technology (Equipment Booking Module)
  - Dell Latitude Checkout Procedure
  - Gaming Center Checkout
  - In-Library Use Laptops
  - Key Checkout - LibCal (Audio/Video Booths, Reflection Rooms, and Audio Studio)
- Compass Training
- Courtesy Cards and non-UIUC patrons
- Desk Tracker - Entering a Stat
- Double Discharge Procedures
  - Double-discharging Procedure for Booth/Studio Keys
  - Return (Double-Discharge) Shelves - 1st shelf (Items That Don't Store Data)
    - Return (Double-Discharge) Shelves - 2nd shelf (LT Items That Store Data)
- Equipment Comparisons
  - Adapter Comparison
  - Cable Comparison
  - Calculator Comparison
  - Camcorders / Video Cameras
  - Camera Accessories Comparison
  - Camera Comparisons
  - External Storage Device Comparison
  - MacBook Charger Comparison
  - Microphone Comparison
  - Projection Accessories Comparison
  - Projector Comparison
  - Sound Recorder Comparison
  - Tablet Comparison
  - Tripods
- Expectations of Tech Desk SAs (TSAs)
- Frequently Asked Questions (FAQ)
  - Can I return loanable technology for a friend?
- Gaming Center Policies
- GREAT Customer Service Guidelines
- How-to articles
- How to Dub a VHS tape to a DVD
- How to use Booking Explorer Tab (Equipment Booking Module)
- In Case of Emergency, Call:
- Item Missing a Piece Upon Checkout
- Kingston Media Reader 3.0
- Lenovo ThinkPad 13 Chromebook
- Loanable Technology Patron Interaction Guidelines
- Lost and Found
- Making A Booking (Equipment Booking Module)
- MC Collaboration table TV won't power on
- Media Commons Collaboration Tables
- Scholarly Commons Self-Use Media Studios
- Nintendo 3DS/3DS XL
- Nintendo Switch
- Not Pairing? Try this!
- Office 365
- Optical Drives
- Overdue Items
- Pairing Anker Bluetooth Keyboard
- Pairing GoPro Session
- Performance Development Steps
- Phone Referrals
  - Transferring the Phone
- Picking up Booking Early (Editing Pickup Date)
- Placing Short Loans (Advanced Bookings, Reservations)
- Proxy Patrons
- Pulling Bookings (Equipment Booking Module)
- Renewal Policies
- Renewing Loanable Technology (Equipment Booking Module)
- Returning a Loanable Technology Item that was found
- Returning Loanable Technology for a Friend (3rd party return)
- Returning Loanable Technology with an Overdue or "Lost" status
- Returning LT when item is missing a piece or damaged
  - Contents Sheet Missing Upon Return
  - Missing Piece Return
- Return Procedures
  - Checking in Loanable Technology (Equipment Booking Module)
  - Gaming Center Return
  - Tech Returned When the Tech Desk is Closed
- TSA Agreement
  - Dress Code
- TSA Desk Policies
- SA Policies and Procedures
  - Payroll Schedule
- Scenarios
- Setting Defaults in Windows 10
- Sign In to LibCal
- LibStaffer
  - Claiming a Shift
  - Giving Up Shifts
  - Logging in to Sling
  - Set Sling Preferences
  - Setting Up Your Libstaffer Account
  - Syncing LibStaffer Schedule to Outlook or Google Calendars
  - Using Your Sling Schedule
- Sub Policy
  - Sick Policy
- Swapping an Item (Equipment Booking Module)
- Task List Explained
- Media Commons Tech Workers
  - Checking Computer Count Entries In Desk Tracker
  - Checking Inactive Items In LibCal
  - Checking Out Pro-Gear Rental Equipment
    - Checking In Pro-Gear Rental Equipment
    - PGR Equipment Training
  - Compiling Computer Counts from Desk Tracker into Spreadsheet
  - Discharging Pro-Gear Rentals
  - Double-Discharging College of Media, PGR, and Immersive Tech
  - How To Add Pop-up Notes to Item Records in Alma
  - How to Create New Loanable Technology Bag Tags
    - Changing Tag Colors in Barcode Tag Templates (Loanable Technology)
  - Loanable Technology Equipment Problem Forms: Troubleshooting Tips
  - Media Commons Pro-Gear Rental Fines & Fees Spreadsheet Procedures
  - Navigating Team Dynamix
    - Changing Owner of OTRS Ticket
    - Closing a Ticket
  - Overdue Item Procedures
  - Processing New Technology
    - Cataloging in LibCal
    - Processing Replacement Accessory Pieces for Loanable Technology Items
  - Swapping an Item
  - Switching AGCM Nikons
  - Switching AGCM Nikons – Spring Semester
- Tech Desk Interactions
- Time Sheets
- Troubleshooting
  - Equipment Problem Report Webform
  - Locker Troubleshooting
  - Rode Wireless Go 2 Lavalier Microphone System Troubleshooting
  - Tablets and WiFi Connectivity
  - Troubleshooting articles
- UGL Building Emergency Procedures
  - Emergency Procedures: ACTIVE THREAT
  - Emergency Procedures: FACILITIES
  - Emergency Procedures: FIRE
  - Emergency Procedures: MEDICAL
  - Emergency Procedures: TORNADO
- Important Phone Numbers
  - Important Phone Numbers: Campus Services
  - Important Phone Numbers: Services in the Main Library
  - Phone Best Practices and Other Information
  - Phone Numbers: Staff
  - UGL Phone Numbers: Services Within the UGL
- Scholarly/ Media Commons SA Schedule
  - Breaks
- Alma Procedures
  - Alma Item Status
  - Backdate Discharging in Alma
  - Change Location in Alma (for supervisors)
  - How to Find Patron's Library Barcode Number in Alma
  - Looking Up an Item's Copy Number
  - Looking Up Charged Items On a Patron's Alma Account
  - Modifying Item Due Dates--When and How
- Wiping Data
  - Amazon Kindle Paperwhite
  - Canon VIXIA HF R600 Camcorder
  - Canon VIXIA HF R700/800 Camcorder
  - Dell Latitude 5310 Laptop- How to Wipe Data
  - GoPro Hero 8 and GoPro MAX 360 Video Cameras
  - GoPro Hero Session Video Cameras
  - Insta360 ONE X Camera:
  - Nikon D5200 (DSLR) Digital Camera
  - Nikon D5300 (DSLR) Digital Camera
  - Oculus Quest Factory Reset/Pairing Instructions
  - Oculus VR & Quest Headset Reset/Pair Instructions
  - Olympus WS-400S WMA Digital Voice Recorder
  - Panasonic HC-V700M HD Camera
  - Panasonic Lumix DMC-G7 Digital Camera
  - PlayStation 4 (PS4)
  - PS Vita
  - Rode GO 2 Wireless Microphone- Wiping Memory
  - SD Memory Card SDHC
  - Seagate Backup Plus Slim Portable 1TB Hard Drive
  - Sony ICD-PX312 Digital Voice Recorder
  - Sony PSP
  - TI-nspire CX Graphing Calculator
  - USB Flash Drive
  - Wiping the Nikon KeyMission 360 Action camera
  - XBOX One (black) + Kinect
  - XBOX One S (white) + Kinect
  - Zoom H1n Audio Recorder
  - Zoom H2n Audio Recorder
- Desk Tracker
  - Desk Tracker - Signing In
  - Entering the Rm 220 Patron Count in Desk Tracker
- All About KEYS
- AGCM Course Reserve Equipment
- Pro-Gear Rental
  - (for Media Commons Student Workers) Pro-Gear Double Discharge Procedures- Items That Do NOT Store Data)
  - (for Media Commons Student Workers) Pro-Gear Double Discharge Procedures- Items That Store Data)
  - Pro-Gear Check-in Process
  - Pro-Gear Fee Assessments
- Logging into LibStaffer
- Viewing Your Assigned Shifts
- Viewing Assigned Shifts
- Viewing Shifts
- Giving Up or Swapping Shifts
- Reviewing Open Shifts and Claiming Shifts
- Schedule View of Desk Shifts
- LibStaffer Account Access and Options
- Getting Help with LibStaffer
- Tech Desk Supervisory Duties and Resources
  - Cabinet Tumbler Lock Mechanism Fix
  - Changing an Item's Status in LibCal
  - Checked Out Item Discrepancies
  - Checking "Cancelled by System" Bookings in LibCal
  - Checking Lapsed Bookings in LibCal between Desk Closing and Opening
  - How To Check and Fix Future Booking Conflicts
  - How to Locate Patron's Original Booking Info
  - Marking Items "Inactive" In LibCal
- Campus Health Resources For Students
- Double-Discharging Pro-Gear Rental Equipment
- Covid-19 Workplace Safety Procedures
- Alma vs Voyager Terminology
- Signing in to Alma
- FALL 2022 TECH PROCEDURES
  - Booking Lockers for Patrons for Tech Retrieval
  - Charging Out Loanable Technology for Locker Pickup (Opening Procedures)
  - Checking In Patron for Booth and Studio in LibCal
  - Fall 2021 Media Commons Audio/Video Booth Procedures
  - Spring 2021 Audio Production Studio Procedures
  - Spring 2021 Loanable Technology Quarantine Procedure (Room 149A)
  - Tech Desk Task Timeline (includes Opening and Closing info)
- Loanable Tech Oddballs and Exceptions
  - Online Instruction Kits
- How to Modify Due Dates in LibCal
- Wii U Controller (GamePad)
- PlayStation 4 controllers (PS4)
- Tech Services Desk in Room 220
- Incident Report Forms
- HR Covid and Work Guidelines
- Lockers
- Location of Tech in Cabinets
- Scholarly Commons Room 220 Duties and Information
Welcome Page